Connect with Us
We’re happy to help. Please use the form below or email us. We reply within 1 business day (Mon–Fri). Brief calls are available by appointment.
How to reach us
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Response time: Within 1 business day (Mon–Fri).
What happens next
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You’ll receive an acknowledgment by email.
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We’ll reply within 1 business day (Mon–Fri) with next steps or a link to schedule
FAQ
Do you work with our existing curriculum?
Yes. We integrate what you already use and fill gaps with library-first, household-materials options.
Are live calls required?
No. Email is standard. Calls are optional and scheduled within posted windows.
How fast is plan delivery?
Charted Start drafts are delivered in 3 business days after intake. Seasonal plans in 5 business days.
Are materials included?
No. Our service covers planning and guidance. Any books/supplies are optional and purchased by families.
FAQ for Services
How fast will we get our plan?
Charted Start drafts arrive in 3 business days after intake. Monthly members get updates weekly; seasonal plans draft in 5 business days.
Do we have to meet live?
No. Email is standard and we reply within 1 business day (Mon–Fri). You can swap any call for a detailed email or voice note.
What’s included vs. not?
Planning, guidance, and plan updates are included. Materials are not included. We design library-first, household-materials plans.
Is the plan per child?
Each plan covers one learner. Add a second learner with the Second Learner Add-On.
Can we switch to the monthly plan later?
Yes. You can move from Charted Start to On-Course Membership anytime.
FAQ for Pricing
How is billing handled for the monthly plan?
Month-to-month. You can pause or cancel before your next billing date.
What if the first week doesn’t work for us?
New plans include a Week-1 tune-up. We’ll adjust pacing and swaps so it fits.
Can we request faster turnaround?
During busy seasons we offer a Priority Window upgrade when available.
FAQ for Contact
When will I hear back?
Within 1 business day (Mon–Fri). During back-to-school peaks, replies may be up to 48 hours. We’ll let you know.
What information should I include?
Learner’s age/grade band, top goals, schedule constraints, and materials budget ($0/low/decide later).
